Overcoming the association value gap: part I
Jeff De Cagna examines the problem that most associations are not able to get all of their funding directly from their members. According to the most recent edition of ASAE’s Operating Ratio Report...
View ArticleBook of the Day: Four Phases of Team Collaboration
Jennifer Sertl reviews the new book on Thomas Edison and his approach to using teams and collaboration to create new industries that are still giants today. Never have there a been a more succinct...
View ArticleEncouraging Existing Members of Your Community to Participate Without Nagging...
Patrick O’Keefe provides 3 different solutions to the problem of encouraging participation in your online community. Automated: When the machine decides that this member hasn’t done this in this...
View ArticleAustralian Community Manager Benchmark Report
Alison Michalk reports on the research that Quiip and Delib conducted to provide some insights into Community Managers down south. Limited research has been performed on Online Community Managers as...
View ArticleSneak peek at results of the 2013 State of Community Management survey
Maggie Tunning reports on the ongoing Community Roundtable Community Management survey. The great news is that although hard ROI numbers are still elusive to many, the number of organizations that are...
View ArticleThe Resource Problem With Successful Communities
Richard Millington points out the growing successful communities present a problem with how to manage them, and that we have two choices. Encourage the community to run and manage itself. More at The...
View ArticleTwitter Chats Are Part of You and Your Community
Brandie Mccallum provide her insights into the world of Twitter chats, where everybody uses the same hashtag to provide a community of like minded people. There are over 600 chats, some are weekly,...
View ArticleOnly open systems are effective for knowledge sharing
Harold Jarche riffs on Seth Godin's observations that we do not know in advance who the great contributors are going to be. When it comes to knowledge, we often do not know in advance what will be...
View ArticleCoder-turned Product Manager’s Musings On Social Network, Product Management...
Jae Kim agrees with Sachin Agarwal, that email is the standard messaging system on the Internet. Although I hate using email as collaboration tool, email has its killer use case, and it is here to...
View ArticleAvoid Online Customer Community Failure!
Vanessa DiMauro lists some of the common reasons that online communities fail. In 2012, Gartner predicted that by 2014, 70 percent of proprietary communities would fail – a sizable group of...
View ArticleCtrl+Alt+Delete: Rebooting Your Digital Community Building
Jamie Millard and Lori L. Jacobwith points out the benefits of having the whole organization participating online. What if the executive director tweeted about the upcoming gala? More at...
View ArticleBook of the Day: Four Phases of Team Collaboration
Jennifer Sertl reviews the new book on Thomas Edison and his approach to using teams and collaboration to create new industries that are still giants today. Never have there a been a more succinct...
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